Effective Date: 19 July 2026

1. Introduction

Discusk s.r.o. (“we”, “us”, or “our”) is committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the Slovak Act No. 18/2018 Coll. on Personal Data Protection.

2. Data Controller

The Data Controller responsible for the processing of your personal data is:

Discusk s.r.o.

Registered Office: Horné Rakovce 1412/27, 039 01 Turčianske Teplice, SlovakiaCompany Registration Number (IČO): 50 255 983Email: info@discushq.com

3. Categories of Personal Data Collected

We collect personal data that you provide to us directly via our WooCommerce website or that is collected automatically through your use of our services:

  • Identification and Contact Data: Name, surname, delivery/billing address, email address, and telephone number.
  • Payment Data: Transaction details. Payment processing is handled securely by our payment gateway provider, Besteron. We do not store your full credit card or bank details.
  • Technical Data: IP address, browser type, device information, and interaction data collected through cookies (to ensure website functionality and performance).
  • Order History: Details regarding the goods purchased, dates of purchase, and communication history.

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

  • Performance of a Contract (Art. 6(1)(b) GDPR): To process and fulfill your orders, manage deliveries, and handle customer service inquiries.
  • Legal Obligations (Art. 6(1)(c) GDPR): To comply with tax and accounting laws, including storing tax documents for the period required by Slovak legislation (typically 10 years).
  • Legitimate Interests (Art. 6(1)(f) GDPR): To improve our website performance, for fraud prevention, and site security.
  • Marketing and Analytics (Consent – Art. 6(1)(a) GDPR): If you provide consent, we process data to provide personalized offers and analyze user behavior. This includes data shared with Google (Analytics and Ads) and Meta (Facebook/Instagram pixels/conversions).

5. Data Recipients

We do not sell your personal data. We share your data with trusted third parties only to the extent necessary to operate our business and website:

  • Payment Processing: Besteron.
  • Logistics & Couriers: Specialized courier services.
  • Marketing & Analytics Tools: Google (Google Analytics, Google Ads) and Meta (Facebook Pixel/API).
  • IT Services: Our website hosting provider and technical support for our WordPress/WooCommerce infrastructure.
  • Accounting/Tax Authorities: As required by Slovak law.

6. Data Storage and Security

Your personal data is stored within the EU/EEA. We implement technical and organizational security measures (such as SSL encryption on our website) to protect your data. Data is retained only for as long as necessary for the specific purposes or as mandated by law.

7. Your Rights

Under the GDPR, you have the following rights:

  • Right of Access: To know what data we process.
  • Right to Rectification: To correct inaccurate data.
  • Right to Erasure (“Right to be forgotten”): To request deletion, unless legal requirements dictate otherwise.
  • Right to Restriction/Objection: To limit or object to certain processing activities.
  • Right to Data Portability: To receive your data in a machine-readable format.
  • Right to Withdraw Consent: You can withdraw your consent for marketing cookies at any time via your browser or our cookie consent banner.

To exercise these rights, please contact us at info@discushq.com. You may also lodge a complaint with the Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov SR).

8. Cookies

Our website uses cookies to ensure basic functionality (WooCommerce cart, checkout) and to track performance/marketing statistics (Google and Meta).

  • Necessary Cookies: Required for the website to function (cannot be disabled).
  • Analytics/Marketing Cookies: Used only with your explicit consent via our cookie banner. You can manage or withdraw this consent at any time in your browser settings or via the consent banner on our website.

9. Changes to this Policy

We reserve the right to update this Privacy Policy. The current version will always be available on our website.